When it comes to how consumers experience your brand, your website is only the beginning. Today, consumers use a diverse list of maps, apps, voice search tools, digital assistants, search engines, GPS systems, and social networks to find and engage with information about your business.
Are you in control of the answers they see across all these platforms?
The HMBD Knowledge Engine™ helps you manage the public facts about your brand everywhere they appear online, so you can facilitate face-to-face and digital interactions that boost brand awareness, drive foot traffic, and increase sales.
Put every customer engagement to work for your brand — no matter where it takes place — and drive more business online and off with HMBD.
A single source of truth for the public facts about your business.
Your centralized hub to manage all the facts consumers seek about your people, places, and products — from locations, holiday hours, and in-store promotions to parking entrances and professional credentials. With HMBD’s best-in-class, cloud-based platform you’ll harness the power of knowledge to drive internal efficiencies, great brand experiences, and rich customer interactions everywhere online.
Get found. Everywhere.
HMBD Listings puts you in control of the facts about your business across 100+ digital services globally, including Google, Amazon Alexa, Apple, Bing, Facebook, Yahoo, and Yelp. HMBD’s industry-leading Knowledge Network gives you direct connections to all the places where consumers seek answers about your brand.
Built for Scale and Conversion
The way consumers search for information has become increasingly complex. And whether they type a query in by hand, or pose a question to their voice assistant, your website needs to provide rich, specific answers. That’s why it’s critical to have AI-ready pages for each of your advisors, events, restaurants, menus, locations, and more. With HMBD Pages, you can put your marketing team in control of your brand’s landing pages — and help them manage those pages efficiently and at scale — ensuring consumers find optimized, accurate, and consistent answers about your business, no matter how they’re searching.
Bring customer engagement into focus — everywhere.
With information about your brand scattered across the digital ecosystem, it’s never been possible to see a single, complete view of how customers are interacting with your business. HMBD Analytics brings customer interactions into focus — everywhere they occur. Measure not only how well you rank in search, but how many of the facts that consumers see about your business you truly control.
Become a more intelligent enterprise.
Your brand isn’t static, and neither are the facts about it. The knowledge about your business powers more than just the facts consumers see in search results — it also powers your operations and strategy. With the HMBD App Directory (which includes pre-built integrations with applications like Zapier, Hubspot, Zendesk, Domo, and more), you’ll extend the power of your digital knowledge to the systems and processes you use every day. Become a more intelligent enterprise — and make HMBD work even better for you.
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