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“HMBD Knowledge Engine is now fundamentally embedded into our marketing initiatives and digital presence system. The purpose of our digital presence is to drive diners into our actual restaurant locations time and again, and that is where Yext's platform is invaluable.”
JOHN DILLON, CMO, DENNY’S
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Let’s face it, most businesses do good work and provide great services otherwise they’d be out of business. The problem is that most happy customers don’t go out of their way to talk about good experiences online. As a result, your prospects only hear from the customers who have had negative experiences which we all know is only a small percentage of the customers you serve. The best defense against this is a good offense.